If you’re affected by loss of work, illness, caring responsibilities or reduced study we’re keeping you up to date. Find out the latest information on coronavirus for students and trainees.
When you already get a student or trainee payment
If you already get a student or trainee payment from us, you’ll get these extra payments:
We’ll pay them straight into the same bank account we pay your regular student or trainee payment to. You don’t need to do anything.
If you get the Coronavirus Supplement, you won’t be eligible for a second $750 payment in July.
When you need to get in touch
We’ll keep paying your student payment even if you’re self-isolating or your education provider temporarily closes. You must remain enrolled in your course and plan on returning to study.
You’ll need to call us on the students line if you:
- don’t remain enrolled in your course
- don’t plan on returning to study
- are getting the away from home rate of payment from us and no longer maintain a term residence.
If you get ABSTUDY, you can call the ABSTUDY line instead.
If you’re an Australian Apprentice, we’ll keep paying your trainee payment even if you’re self-isolating or your employer temporarily closes. You must have a current Commonwealth Registration Number.
You’ll need to call the Australian Apprenticeships line if either of these happen:
- your Commonwealth Registration Number has been suspended or cancelled
- you’re getting the away from home rate of payment from us and no longer maintaining a term residence.
When you need to claim a student or trainee payment
We’ve made it simpler to claim Youth Allowance, Austudy and ABSTUDY. We’ve removed the assets test, though you still need to give us income information.
If you’re renting we don’t need proof of your rental arrangements to pay you Rent Assistance. And we don’t need a bank statement.
We’ve also waived all of these waiting periods:
You still usually need to be a full time student to get a student payment. And you need to be studying an approved course at an approved provider. This can include some online courses.
To claim a payment from us, go to your Centrelink online account through myGov. If you’re not a Centrelink customer, you can sign in to myGov and register your intention to claim a Centrelink payment online.
You can keep doing most of your business with us online, including reporting your employment income. If you’re working less or are no longer working, you can let us know by using either:
Keep up to date on coronavirus (COVID-19).
Read how to manage your money including budgeting, debt, borrowing and credit, building savings and coping with changing circumstances.
Talk to a free financial counsellor from anywhere in Australia on the National Debt Helpline.
Beware of scams. Find out how to tell if a text message, phone call or email is a scam or from us.
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